+852 4701 1437

Privacy Policy

Payment Processing

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Privacy Policy Overview

This Privacy Policy explains how Hongkong Becky Lighting Limited collects, uses, shares, and protects personal information when you visit utuvboardshoes.com, create an account, place an order, or interact with shoe products and services. This Privacy Policy applies to utuvboardshoes.com and all related pages, features, and communications operated by Hongkong Becky Lighting Limited. By using utuvboardshoes.com, you acknowledge this Privacy Policy.

Personal Information You Provide

Hongkong Becky Lighting Limited collects personal information you provide directly. This information includes your name, email address, shipping address, billing address, telephone number, account login credentials, order details, shoe size, fit preferences, and communication history with Hongkong Becky Lighting Limited. When you place an order, Hongkong Becky Lighting Limited collects the information necessary to fulfill and deliver your shoes. When you contact customer support, Hongkong Becky Lighting Limited collects the details you provide to resolve your request.

Information Collected Automatically

Hongkong Becky Lighting Limited collects information automatically when you browse utuvboardshoes.com. This information includes IP address, browser type, device type, operating system, pages viewed, search terms, referral URLs, and interactions with product listings. Hongkong Becky Lighting Limited uses cookies, pixels, and similar technologies to collect this information. This information helps Hongkong Becky Lighting Limited operate utuvboardshoes.com, remember your cart, and understand how visitors use the online store.

Payment Information

All payment transactions on utuvboardshoes.com are securely handled by third-party payment gateways. Hongkong Becky Lighting Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Payment card details are provided directly by you to the third-party payment gateway. Hongkong Becky Lighting Limited receives only transaction confirmation, order amount, payment status, and a tokenized or masked payment reference when necessary to confirm and fulfill your order. Hongkong Becky Lighting Limited does not retain payment card details.

How Personal Information Is Used

Hongkong Becky Lighting Limited uses personal information to process and fulfill orders for shoes, arrange shipping and delivery, provide customer support, process returns and exchanges, and communicate about your account and purchases. Hongkong Becky Lighting Limited uses personal information to personalize product recommendations, improve utuvboardshoes.com, detect and prevent fraud, enforce terms, and comply with legal obligations.

Hongkong Becky Lighting Limited uses your email address to send order confirmations, shipping updates, and service messages. Hongkong Becky Lighting Limited sends marketing communications about shoes, promotions, and new arrivals when you opt in. You can withdraw marketing consent at any time by using the unsubscribe link in marketing messages or by contacting [email protected].

Cookies and Tracking Technologies

utuvboardshoes.com uses cookies and similar technologies. Essential cookies enable core functions, which include cart management, checkout, account login, and security. Analytics cookies help Hongkong Becky Lighting Limited understand how visitors use utuvboardshoes.com, which pages are viewed, and how users navigate product categories. Advertising cookies help Hongkong Becky Lighting Limited measure and deliver relevant marketing.

You can manage cookies through your browser settings. Disabling essential cookies prevents you from using cart, checkout, and account features. Disabling analytics or advertising cookies limits personalization and measurement. Hongkong Becky Lighting Limited does not use cookies to collect payment card details.

How Personal Information Is Shared

Hongkong Becky Lighting Limited shares personal information with service providers that perform functions necessary to operate utuvboardshoes.com and fulfill orders. These providers include payment gateways, shipping carriers, warehousing and fulfillment partners, email service providers, analytics providers, fraud prevention providers, and customer support tools. These providers receive information only to perform their services and are required to protect it.

Hongkong Becky Lighting Limited discloses information when required by law, regulation, legal process, or governmental request. Hongkong Becky Lighting Limited discloses information to protect the rights, property, or safety of Hongkong Becky Lighting Limited, customers, or others. Hongkong Becky Lighting Limited transfers information in connection with a merger, acquisition, financing, or sale of assets. Hongkong Becky Lighting Limited does not sell personal information for monetary consideration.

Data Retention

Hongkong Becky Lighting Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, which include order fulfillment, customer support, returns, fraud prevention, legal compliance, and dispute resolution. Retention periods vary based on the type of information and legal requirements. When information is no longer needed, Hongkong Becky Lighting Limited deletes it or anonymizes it.

Security

Hongkong Becky Lighting Limited uses administrative, technical, and physical safeguards designed to protect personal information. These safeguards include encryption in transit, access controls, and security monitoring. No method of transmission or storage is completely secure. You are responsible for keeping your account credentials confidential.

Your Rights and Choices

Depending on your location, you have rights to access, correct, delete, or restrict processing of your personal information. You can request a copy of your personal information or ask Hongkong Becky Lighting Limited to update it. You can object to marketing communications. To exercise these rights, contact [email protected] or write to FLAT/RM 602 6/F KAI YUE COMMERCIAL BUILDING NO.2C, ARGYLE STREET MONGKOK KL. Hongkong Becky Lighting Limited verifies your identity before responding.

Children’s Privacy

utuvboardshoes.com is not intended for children under 13. Hongkong Becky Lighting Limited does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact [email protected] and Hongkong Becky Lighting Limited will delete it.

International Transfers

Hongkong Becky Lighting Limited processes and stores personal information in countries other than your country of residence. These countries have different data protection laws. Hongkong Becky Lighting Limited uses contractual and technical safeguards for international transfers as required by applicable law.

Changes to This Privacy Policy

Hongkong Becky Lighting Limited updates this Privacy Policy to reflect changes in practices, technology, legal requirements, or operations. Hongkong Becky Lighting Limited posts the revised Privacy Policy on utuvboardshoes.com. Your continued use of utuvboardshoes.com after changes become effective means you accept the revised Privacy Policy.

Contact Information

For questions about this Privacy Policy, contact Hongkong Becky Lighting Limited at [email protected], +852 4701 1437, or FLAT/RM 602 6/F KAI YUE COMMERCIAL BUILDING NO.2C, ARGYLE STREET MONGKOK KL.